Return Policy
Thank you for choosing Viral Force for your media agency needs. We strive to ensure you are satisfied with our services. Please read our refund policy below:
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Scope of Refund Eligibility:​
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To be eligible for a refund, services must not have been fully rendered or completed.
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Refund Process:
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To request a refund, please contact José Oldenburg at jdiazoldenburg@gmail.com
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Provide your name, contact information, service purchased, and reason for requesting a refund.
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Our team will review your request and respond within two business days.
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Refund Criteria:
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Refunds may be approved based on the nature of the service and the extent of completion.
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Services that have been partially rendered may be eligible for a partial refund.
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Refunds are processed using the original payment method.
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Non-Refundable Services:
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Certain services may not be eligible for a refund, including completed projects, consultations, and specialized creative work.
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Cancellation Policy:
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Clients may cancel services at any time, but refunds will be based on services rendered up to the cancellation date.
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Contact Us:
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For further questions about our refund policy, please contact us at jdiazoldenburg@gmail.com
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