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Return Policy

Thank you for choosing Viral Force for your media agency needs. We strive to ensure you are satisfied with our services. Please read our refund policy below:

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  1. Scope of Refund Eligibility:​

    • To be eligible for a refund, services must not have been fully rendered or completed.

  2. Refund Process:

    • To request a refund, please contact José Oldenburg at jdiazoldenburg@gmail.com

    • Provide your name, contact information, service purchased, and reason for requesting a refund.

    • Our team will review your request and respond within two business days.

  3. Refund Criteria:

    • Refunds may be approved based on the nature of the service and the extent of completion.

    • Services that have been partially rendered may be eligible for a partial refund.

    • Refunds are processed using the original payment method.

  4. Non-Refundable Services:

    • Certain services may not be eligible for a refund, including completed projects, consultations, and specialized creative work.

  5. Cancellation Policy:

    • Clients may cancel services at any time, but refunds will be based on services rendered up to the cancellation date.

  6. Contact Us:

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